Patient Messaging and Clinic Alerts

Administrators and providers can send messages or notifications to an individual patient, group of patients, or all patients via email or SMS text.

 

Sending Messages to Patients

Administrators and providers will login to their RemoteVisit account and select “Patients” from the menu on the left.

Individual Messages:

Choose the message envelope to the far right of the patient to send message to an individual patient.

Group Messages:

Select the boxes to the left of patients who should be included in the group message and then select the message envelope in the top right.
*After selecting the message envelope in the top right an option to send a message to all patients will be available.

Patient Alerts:

Patients will receive system generated notifications when a new appointment is booked, an appointment is confirmed, and a health questions is answered.

Administrator Alerts:

Administrators will login to their RemoteVisit account and select “Settings” from the menu on the left.
Select “Notification Contacts” under “Notification Settings.”


Quick Start Guide

Setting or Editing Appointment Schedules
 
Changing Passwords in Your RemoteVisit Account
 
Adding Patients to Your RemoteVisit Account
 
Adding User Accounts and Profiles
 
Patient Messaging and Clinic Alerts
 
Setting Patient Appointments